Reference

How pk 44 Handles Your Personal Information

Your account at pk 44 is built on a straightforward data relationship — we collect what we need to run your account, process payments through bKash, Nagad, and Rocket, and keep your information secure.

Account data protectedbKash, Nagad, Rocket payment privacyYour right to access and deleteContact us anytime

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REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can locate your records quickly.

Team online

Live Chat

Start a live chat from your account dashboard. Our support team can log a data request and confirm receipt within the same session.

Email Support

Send your data access or deletion request to our support address. Include your registered email and the type of request so we route it correctly.

Account Help Centre

Log in and visit the Help section under your account settings. Data requests submitted there are tracked with a reference number you can follow up on.

HOW WE PROTECT DATA

Security, Retention and Your Account Controls

Data security at pk 44 runs through several layers — from how your bKash and Nagad payment details are handled at the point of transaction, to how your session stays authenticated on mobile. Every login triggers an OTP step tied to your registered number, and active sessions are monitored for unusual device changes.

Encryption in Transit All data moving between your device and our servers is encrypted via SSL. This covers account logins, payment confirmations through bKash or Nagad, and any form you submit on the site.

Payment Data Handling We do not store your bKash, Nagad, or Rocket wallet PINs or full credentials. Transaction references are retained only for the period required to resolve disputes or meet legal obligations.

Retention and Deletion Account records are kept for the period your jurisdiction requires after account closure. Once that window passes, your personal data is deleted or anonymised — you can request early deletion where local law permits.

Your Access Rights You have the right to request a copy of the data we hold on you, correct inaccurate records, or ask us to delete your account data. Submit the request through live chat or email with your registered account details.

What Information We Hold and Why

pk 44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details, and payment information to process transactions via bKash, Nagad, and Rocket. We also gather device and session data — IP address, browser type, and login timestamps — to protect your account from unauthorised access. Payment

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data tied to your bKash or Nagad wallet is handled according to the verification steps those services require, and we do not store full wallet credentials on our side. We use cookies and similar tracking to remember your session, keep your lobby preferences, and measure how
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pages perform. You can manage non-essential cookies through your browser settings at any time. We may share data with payment processors and identity-verification partners strictly to fulfil your transaction or comply with a legal obligation — never for advertising. Data retention follows the periods required by
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applicable law; once that period ends, we delete or anonymise your records. Availability of this service depends on your local law and eligible regions, and the protections we extend to your data are consistent across all supported markets including Bangladesh.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at pk 44

These are the questions we hear most often about how your personal information is handled. If yours is not here, contact our support team directly from your account dashboard.

We collect your name, email address, contact number, and the payment method details needed to process bKash, Nagad, or Rocket transactions. We also log your device type and login timestamps for account security.

We share data only with payment processors like bKash and Nagad and identity-verification partners where required to complete your transaction or meet a legal obligation. We do not sell your data or share it for advertising.

We retain your records for the period required by applicable law in your jurisdiction, counted from the date your account is closed. After that period, your data is deleted or anonymised unless a legal obligation requires longer retention.

Yes. Log in and use the Help section under your account settings, or contact support via live chat or email. Include your registered account details and we will process your access request.

Submit a deletion request through live chat from your account dashboard or by email. Where your local law permits early deletion before the standard retention period ends, we will action it and confirm in writing.

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. Non-essential cookies can be turned off through your browser settings at any time without affecting your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTeen Patti Chase InfoFAQ

How pk 44 Handles Your Personal Information

Contact Us About Your Data

Live Chat

Email Support

Account Help Centre

Security, Retention and Your Account Controls

Common Questions About Your Privacy at pk 44

01 What personal data does pk 44 collect when I open an account?

02 Does pk 44 share my data with third parties?

03 How long does pk 44 keep my account data?

04 Can I request a copy of my personal data?

05 How do I ask pk 44 to delete my data?

06 Does pk 44 use cookies and how can I control them?

Privacy Policy

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